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Our 100% Satisfaction Guarantee Shop
from home with the comfort of knowing that your order is backed by a
100% Money Back Guarantee. At MegaGro.com we're so confident in our
lawn care, flower gardening and vegetable gardening products that your
satisfaction is absolutely guaranteed. Our promise
of 100% satisfaction has not changed since we began business. If for
any reason, you are not completely happy with any purchase, let us
know. We'll work with you to make the product right or cheerfully refund the purchase price of
the product. It's that simple. We want you to be completely happy with
your purchase from us.
Returns are simple and
straightforward.
Return Policy If you purchased lawn
care, flower gardening or vegetable gardening products directly from
MegaGro and you are not satisfied with the performance a product, you
may return it for a full refund if returned within 30 days of shipment.
Simply contact us. Tell us your name, the
order number, which items and how many you are returning, and the
reason for the return. If we cannot fix your problem, we will send an RMA number
and instructions on how to send the items back to us. On all returns,
we will refund you the price you paid for the items you return. The
original shipping charge will not be refunded unless we made a mistake
with your order. Also, you are responsible for the shipping charges to
return the item to us.
If you purchased MegaGro products at a retail store
please contact them directly to inquire about their return policy.
To return your products, call us at (866) MegaGro for
return authorization. Then send the unused portion to:
MegaGro.com
236 Stanton Court West
Buffalo Grove, IL 60089
Be sure to enclose a copy of your packing slip and the
reason for your return. We also recommend that you mail your package
registered mail. The estimated refund time is 14 business days from the
receipt date.
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